Helpful for your vacation
questions and answers
General questions
Our office is located right in the center of Stuben. Directly across the street is the Hotel Mondschein, and next door is a grocery store. We share the premises with Skibase Arlberg, a professional ski rental shop where you can rent skis, boots, and poles.
- Sun – Fri 8:30 a.m. to 12:00 p.m.
- Sat 4:30 p.m. to 5:30 p.m.
We offer everything from beginner’s level to professional race techniqe in skiing. Snowboard lessons on demand. On the first day of courses you will be put into the level you have chosen when you register. If the level isn’t appropriate you can of course change the levels.
Nevertheless it is very important to announce the right ability when you register – to lack no skiing time.
Good mood and motivation
Complete ski equipment
Warm clothing, gloves, sunscreen, and we recommend a helmet (mandatory for children up to 16 years old).
Ski pass, which you can also get directly from our office, but is not included in the course price.
Ski passes are not included but can be bought directly in our office.
Generally, yes. Complete beginners usually don’t need a lift pass on the first day. The instructor will advise participants on purchasing a lift pass based on their progress. Point cards are also available for beginners. https://skiarlberg.at
There’s usually always a spot available in our group courses. However, during school holidays, there may be some shortages.
We generally recommend registering early via our online booking system.
Our team is very experienced. All instructors speak English and German.
If you prefer another language please contact us and we try finding a suitable instructor. This is only possible for private courses.
Generally, you will only receive a refund if you can provide a medical certificate (for illness or injury). However, we offer several options (day passes, extensions from the third day onwards, etc.) to minimize the financial risk. Should the course not meet your expectations at all, we will only charge for the services provided – provided the participant provides a reasonable explanation.
Courses will be refunded partially. Schischule Stuben assumes no liability for accidents.
Yes, we accept EC-card, Visa and Mastercard.
We follow an international standardised classification of levels, which you can look up here [Link einfügen]. If you register for one of our courses, you have to choose a level. Of course you can change level courses if needed. Based on experience it is getting more and more difficult day by day to adjust to a different group, since our groups become like a family fast and the groups level out at a certain niveau.
You can only book half days as private courses either in the morning or in the afternoon.
In principle, this is possible. However, we ask that you inform us of this request as early as possible by email. However, we cannot guarantee that we can fulfill your request.
Yes, because the groups follow a certain program and learn something new every day.
Due to operational reasons for ask you to book a private guide well enough in advance! If it is urgent, you can even give us a call and we’ll try to find a suiteable intructor for you..
Courses and private lessons take place in all weathers provided that the lifts are at work. Pre-booked lessons cannot be changed.
Please come to our office (opening hours, see above).
Sonntag bis Freitag: 8.30 – 12.00 Uhr
Samstag: 16.30 – 17.30 Uhr
Groups start on Sunday and Monday. Intermediate skiers can join any time – provided there is a suitable group.
Yes. If you book single days after a 3 days course, it is a bit more expensive than a 5 or 6 days course.
Questions about courses for children
Our recommendation: Children ages 4 and up can participate in our full-day courses (four hours in total). There are no half-day group courses.
The courses run from 10:00 a.m. to 12:00 p.m. Afterwards, there is a shared meal (note: not included in the ski course price. The meal costs €22). After lunch, it’s back to the slopes. Children can be picked up at approximately 3:00-3:30 p.m.
We mainly from the groups according to the level. If your children or friends are the same level, please tell us that you want them skiing in the same group the very first day. We’ll try our best to fulfill your wishes. If they are not the same level, the better one has to go to a lower level.
Schischule Stuben’s meeting place is on the beginners‘ slope. It is easy to find (At the beginning of Stuben, coming from Bodensee on the left hand side. Coming from St. Anton it is on the right hand side.)
Yes, our courses are designed to accommodate both children and parents. Children can be dropped off at the meeting point between 9:30 and 9:45 a.m. The children will be supervised until their parents pick them up (this should be done by 3:30 p.m. at the latest).
Normally there are 8 children in a group. In case one of the instructors falls ill, we sometimes have to put groups together.
If there are any questions left, please call us.
